March 28, 2019
Platform vs. Point Solution
It happened again. Last week to be exact. I was touring a beautiful distribution center, operated by a very well respected 3PL, when the proverbial paper-monster struck again.
When we were first ushered into the building, we flowed through the office area. Lining two of the four walls of the office were tall filing cabinets, filled with the documents the facility generates. As we migrated to the floor, the first view of the facility after opening the door from the office, was of five-high racking filled with bankers boxes on pallets, stretching back over seven years. The beauty of their chosen for location wasn’t lost on me, given Folio was on the docket to discuss, and I laughed out loud as I took that first step into their facility.
When we made it back into their conference room to discuss Folio, the value proposition for their distribution needs was apparent. They sold the need and value of Folio themselves, as they waxed poetic about how much labor they spend managing, filing, moving, and tracking all of that paperwork and how it impacted audits and eroded customer experience. However, the conversation was even more interesting when they expressed the need for a better system across several non-supply chain departments and the business in general. The proverbial platform versus point solution discussion.
While it is true that we initially built Folio for the supply chain industry, we built Folio with intentional flexibility, scalability, and configurability to build what we believe is the future of document management and automation. We view Folio as a document management platform capable of solving any paper-based challenge within an organization.
To accomplish this, we focused heavily on the workflow engine, which allows Folio to automate simple tasks and streamline all workflows, including comparison, edits, approvals, notifications, and visibility. This is where most systems fall short. They are either directory-based dumping grounds or have very specific workflows they can execute for a specific industry or vertical. Not so with Folio. Flexibility is the name of the game and we knew if we provided the right framework, our clients would find unique ways to drive value within their organization and ultimately expand Folio’s footprint and use cases naturally.
Case in point, we just sold Folio into the automobile dealership industry, as it’s flexibility and workflow-based engine solves their challenges more gracefully than the traditional point solutions. Additionally, we have clients using Folio for contractual documents, within their finance departments, and within HR to manage employee certifications and documentation. While borderline hyperbole, we view Folio’s use cases as nearly limitless and routinely ask prospective client’s what capabilities are needed to meet the needs of their enterprise. We aren’t missing many, and those we are missing are on the roadmap.
While the current solution already provides immense value across the enterprise, we have two items on our 2019 roadmap that we will widen the gap between Folio and the competition:
- Document generation from inside Folio
- More flexible workflow-based integration with external systems
We encourage any individual, industry, or organization challenged with the discomfort associated with paper to look at document management as a true platform, not a point solution.
Learn more about Folio’s true enterprise wide capabilities as the document management platform capable of revolutionizing the way your organization views paper, paper-based visibility, and paper-based workflows by scheduling a demo, or viewing Folio’s website here.
Folio – The document management platform.