At MacGregor, we believe delivering the right logistics insight to the right stakeholders simplifies supply chains.
It’s the key to making operations work faster, smarter, and more efficiently together.
We turn this belief into real results by:
Learning your business, listening with expert empathy.
Asking big questions to understand your vision of everything your supply chain could be.
Designing your ideal solution with an agile combination of industry knowledge and technological savvy.
Training every stakeholder in your operation to make the most of your solution, and support your team with in-house experts.
Monitoring how your solution performs over the long term, iterating and improving to maximize its effectiveness.
Why We Believe in This Process
We didn’t get into the supply chain space to maximize our earnings—we did it to solve meaningful problems with lasting solutions. After countless WMS implementations, we had to create a cost-effective methodology to implement a WMS. Any seasoned WMS implementer will tell the same story with the same challenges:
- Design takes place when the customer has limited understanding of the impact the new WMS will have on their operation.
- The implementation team works with the client to architect a solution, enhancements and the overall flow, often prototyping various pieces to ensure buy-in.
- At this point, the implementer begins the build process from both a configuration and enhancement perspective. The hope is both the configuration and enhancements will reach the finish line at the same point for end-to-end testing and validation.
- This is where things get dicey. Once the customer sees the entire solution pieced together and begins to use it, they often realize their assumptions of how the solution will marry with their operation were fundamentally wrong. This results itself in design changes which invalidate or alter expensive enhancements; carried further, this misguided approach can require extensive changes to their entire system.
Thus the ultimate question: How can you ensure the design and build of the solution takes place in lockstep with the customer’s systemic understanding and change management growth? At MacGregor, we ask a better question: Why does the entire solution need to be designed and built in a vacuum? Our methodology maintains the upfront design process, but approaches each of the build’s functional areas (similar to the sprints associated with agile development). This allows the entire team, including the customer, to focus on a specific functional area and take it to completion before moving on to the next.
Our methodology maintains the upfront design process, but approaches each of the build’s functional areas (similar to the sprints associated with agile development). This allows the entire team, including the customer, to focus on a specific functional area and take it to completion before moving on to the next.
This guarantees the customer is hands-on within the application, learning, and affecting the outcome of their solution each day. While this invariably leads to mild amounts of rework to previous functional areas, the overall solution is better suited for the business, less costly, and far less risky. By delivering a thoughtful, tested, and elegant solution to your business, we believe we can move our entire industry forward to a faster, smarter, and more efficient reality.